LarsonMath.com FAQs

Find questions and answers to issues common to LarsonMath.com programs.

1. Why can't I log on?   ANSWER
2. Why did my computer freeze while using LarsonMath.com?   ANSWER
3. Sometimes Larsonmath.com freezes and at other times it works fine. What is wrong?   ANSWER
4. Why does it take two minutes or longer for me to view a question?   ANSWER
5. When I try to log onto LarsonMath.com, I am prompted to download files. Why?   ANSWER
6. How do I edit a curriculum?   ANSWER
7. How do I use the Classroom Management System?   ANSWER
8. I am having a problem assigning a test that I created. It doesn't appear in the list of custom tests to assign to my class. What do I do?   ANSWER
9. My children love using LarsonMath.com, but they have now advanced beyond Prealgebra studies. Do you have an online Algebra course?   ANSWER
10. Does LarsonMath.com correlate to the book used in my math class?   ANSWER
11. I'm stuck on a problem. I know I've got the right answer but the program keeps telling me it's incorrect! What is wrong?   ANSWER
12. I am using my Internet Service Provider's (AOL, MSN, etc.) browser to access LarsonMath.com. Why is the program not working correctly?   ANSWER
13. I got a strange error message. What do I do now?   ANSWER
14. Why can't I find the Classroom Management System?   ANSWER
15. What type of Internet connection is necessary to successfully run LarsonMath.com?   ANSWER
16. When I try to subscribe I get a registration error that says "You already have an account, but have tried to add this subscription to the subscription list of a new account." What do I do now?   ANSWER
17. I signed up for LarsonMath.com but I never received my username and password.   ANSWER
18. I am trying to add teachers/students but keep getting messages about errors in data entry. What's wrong?   ANSWER
19. Why can't I find the place where I create students and teachers in the Classroom Management System?   ANSWER
20. Not all my students have an email address, but one is needed to create student accounts. What should I do?   ANSWER
21. Can my students take a pre-test before each module so that they can skip it if they already have mastery of the concept?   ANSWER
22. How do I set my browser to check for new versions of stored pages every time a page is visited?   ANSWER
23. Nothing happens when I click LOG ON. What's wrong?   ANSWER
24. Nothing happens when I click the link for features such as "Glossary" and "Question Box." What's wrong?   ANSWER